Office Hours
8:00 am – 5:00 pm, Monday – Friday

After hours, Weekends & Holidays 
If you have an emergency, your call will be directed to our answering service. They will take a brief description of your problem and will relay the information to the on-call physician. On-call physicians will handle emergencies only.

Please remember that appointments are only made Monday – Friday from 8:00AM – 5:00PM

Administration

Betty E. Moss, Administator
North Carolina Urological Associates
3320 Wake Forest Road, Suite 320
Raleigh, NC  27609
Tel: 790-5500                 

Accounting

Susan Lay
North Carolina Urological Associates
3320 Wake Forest Road, Suite 320
Raleigh, NC 27609
(919) 790-5500

Business Office Manager, Insurance & Billing

Chandra Hines
North Carolina Urological Associates
3325 Executive Drive, Suite 110
Raleigh, NC 27609
Tel: (919) 873-9300
Fax (919) 873-9311
c_h_bom@ncurology.com

Insurance Companies can be very complex, and our Insurance Department is always available to assist you by telephone or by email.

All Commercial Insurance
insur2@ncurology.com

Medicare and BCBS Insurance
insur3@ncurology.com

All Managed Care Insurance
insur4@ncurology.com

Questions about patient’s account balance or to set up payment plan
pymt_2@ncurology.com

Authorizations and Pre-certification
auth@ncurology.com

Appointments

(919) 790-5500 then option #2

Triage Nurse

(919) 790-5500 then option #1